AKOKA, LAGOS STATE— The Dean of the School of Postgraduate Research Studies (SPGS), University of Lagos (UNILAG), Professor Abraham Osinubi, has issued a strategic call to action for all staff members to master the school’s mandate to prevent a decline in service shipment.
Speaking throughout a one-day extensive personnel retreat held on Monday, March 30, 2026, Osinubi cautioned that any knowledge space concerning the school’s core functions, particularly among junior personnel, might considerably undermine the institution’s credibility.
The retreat, themed “Student Experience: The Present and Future of Universities,” functioned as a corrective and positive online forum aimed at aligning the school’s administrative operations with global finest practices.
Attending to the “Understanding Gap” in Service Delivery
Professor Osinubi expressed concern over recent observations where some workers were not able to plainly articulate the foundational functions of the postgraduate school.
He emphasised that every employee, regardless of rank or cadre, is a vital stakeholder in the student’s academic journey.
“A clear understanding of our objective across all levels translates into better service and a more supportive knowing environment,” Osinubi stated.
He highlighted that for a university to remain worldwide relevant, it must move beyond mere scholastic guideline to prioritise the holistic trainee experience.
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Key Pillars of the SPGS Strategic Alignment:
- Objective Proficiency: Every staff member should have the ability to interact the school’s mandate effectively.
- Encouraging Environment: Moving from a purely “processing” frame of mind to a “support” mindset for postgraduate scholars.
- Communication Flow: Lowering administrative traffic jams through better-informed frontline personnel.
- Worldwide Benchmarking: Adopting service requirements used by top-tier international postgraduate institutions.
From Insight to Effect: Determining Results
The Deputy Registrar and Administrative Secretary, Mr. Rotimi Adedunye, set the technical tone for the retreat with a presentation entitled “From Insight to Impact: Reflections on the Last Retreat.”
Adedunye challenged participants to move beyond the “ideation phase” of administrative reforms and focus on measurable results.
He advised the team to carry out sincere self-appraisals of past efforts, determining particular areas where service shipment had actually lagged and proposing concrete actions for instant enhancement.
The Future of the Postgraduate Experience
The Dean reiterated that delivering a satisfying scholastic journey is “not optional however essential” for the survival of the university in a competitive instructional landscape.
By cultivating a culture of internal accountability and constant knowing, the School of Postgraduate Researches aims to ensure that UNILAG remains the favored destination for sophisticated research study and expert advancement in Africa.
The retreat concluded with an interactive session where employee throughout numerous departments shared insights on how to simplify the application-to-graduation pipeline, guaranteeing that “The UNILAG Experience” ends up being a criteria for other organizations.